Senior Health Insurance Program (SHIIP)

SHIIP supports Medicare beneficiaries and their caregivers with expert counseling on key topics:

  • Understanding Medicare
  • Exploring Medicare Supplements
  • Navigating Medicare Advantage
  • Learning about Medicare Part D
  • Exploring Long-term Care Insurance

SHIIP Counselor Locations

Cherokee
Cherokee County Senior Services
 828-837-2467

Graham
Graham County Senior Center
828-479-7977 

Jackson
Jackson County Department on Aging
828-631-8037    

Swain
Swain County Cooperative Extension
828-488-3848    

Clay
Clay County Senior Center
828-389-9271   

Haywood
Senior Resource Center
828-356-2800 

Macon
Macon County Senior Services
828-349-2059    

Eastern Band of Cherokee Indians
Supplemental Health Insurance Program
828-359-6180

Or call the state SHIIP office toll-free at 1-855-408-1212. To compare Medicare plans online, go to www.medicare.gov. For more information about the SHIIP program, click here.  

SHIIP counselors are not licensed insurance agents, and they do not sell or endorse any product, plan, or company.  If you have questions about your specific plan, we encourage you to contact your insurance agent or the insurance company.

We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through the NC Senior Medicare Patrol Program.