Long-Term Care Ombudsman

The Regional Long Term Care Ombudsman works closely with the Boards of Commissioners from each of the counties in the region in the development of Community Advisory Committees for Long Term Care.  These committees consist of volunteers, appointed by the Boards of Commissioners, to serve as a link between the local communities and the long-term health care facilities in each county.  The members of the committees receive specialized training that enables them to understand the issues that surround placement in long-term health care facilities, the living conditions of the facilities as they regularly visit them, and to serve as resources for those in the communities seeking information about long term health care.  In addition, these committees work closely with the Regional Long Term Care Ombudsman as advocates for the residents of the facilities, seeking to ensure that the rights of the residents are honored and that they are protected from abuse, neglect, and exploitation. 

Through the efforts of the Regional Long Term Care Ombudsman and the Community Advisory Committees for Long Term Care, many grievances and complaints concerning the lives of the residents of the facilities can be resolved on a local level, with the overall goal of improving the quality of life for the residents as the primary objective. For more information regarding this program, please contact the Long Term Care Ombudsman, Anna Rogers, at 828.586.1962 ex. 223, or by email to [email protected].

If you are considering long term care placement for yourself or a loved one, or would like to learn more about what to expect in a facility you can access our informational video series here: Long Term Care Informational Series

If you are interested in the Community Advisory Committee, check out the webpage below for more details and resources:

Community Advisory Committee Resource Page